Testimonials
Good afternoon Skip, Carol and Marialis,
First and foremost, I want to thank you, Carolynn and Marialis for your patience and for having allowed me to keep the tender in your place until my davit issue was resolved! I truly appreciate your kindness and it will never be forgotten.
Second, I want to thank you for the smooth time I had with you and your team...you are all great! From the day I met you all the way to the delivery date…it was a phenomenal experience dealing with you all.
Lastly, I want to also thank you for the people you put me in touch from YRM! For your coordination and support all along the way. I also want to thank Chris for his great work and for the great couple of guys he sent to do the install, please thank him on my behalf on a job well done!
I wish you all the best and many continued success in the future! I will be the first one to recommend anyone in need of your services and truly remain your biggest fan. Once again thank you and have a wonderful day!
Best always,
Gala 300 tender
Skip, I can't say enough about what a great experience it was buying our Gala 300 tender. Your team is fantastic and obvoiusly take their direction from a great customer minded leader . The boat arrived in Miss. exactly perfect condition and everthing was exactly as ordered. The entire process was seemless and it was great to be able take off shrink wrap put in water and drive away. I especially want recognize carolynn and Marialis who made the paperwork and registration process so easy . I can tell you the Gala is all ready drawing a crowd . I think this won't be the only Gala coming to Aqua Yacht harbor.
Thanks,
Just a quick note to thank you for being a true professional in the boat brokerage world, an unusual and much appreciated accolade. Having bought two tenders from you over the last four years, both sight unseen, I have not been disappointed in your representations, your valuations, or the Tender Care Yacht Sales service. The fact that I have just sent you my Nautica for detailing and sale says it all. Keep up the good work!
Greg IrelandSkip, a note to express our thanks, quite honestly it's been the very best boat purchase experience we've had. Please keep my contact info and anytime you need a recommendation I'm very pleased to extend. I'm thrilled to run around the BVI in a few days.
Jonathan McManusI appreciate Tender Care's customer focus. Skip spent time with me educating me on RIB ownership and steered me to the right boat for my family and me. From inquiry to purchase to delivery, Tera and staff were attentive to details and expedited the process so that we could get our boat in the water ASAP. Tender Care is truly an expert on tender boats and customer service. Thank you for a great purchase experience!
Happy Customer, Annapolis, MDI just wanted to let you know that the boat arrived as promised on Friday. We got it rigged on Friday night/Saturday and put her in the water for her maiden voyage on Saturday afternoon. Michelle and I couldn't be happier with the boat! She plains quickly, is dry in a nasty cross chop and handles perfectly. The placement of the lifting eyes works perfectly with our existing davit system! Thanks to you and Skip. I am a fan of Brig and Tender Care.
Clark HaleySkip, Carolynn, Tera, Rudy and Rufus:
I just wanted to thank you for all of your efforts on my behalf. Not only was the boat delivered in perfect condition as promised, but it performed better than expected. You guys make a fantastic team! I know we will be long time friends. If I could help in any way with regard to a reference for a potential buyer, it would be my pleasure.
Hello Skip,
I wanted to take some time to tell you how much I enjoyed and appreciated my recent yacht tender purchase. Being new to boating, I really had no idea what to expect out of this experience. Your service and attention to detail far exceeded any expectation I could have ever had.
Let me start by saying that from the moment our communication began, I knew I was in good hands. You really made me feel comfortable from the first hand shake. For someone who doesn't normally take the potential prospects out for a spin, I could not have been more impressed with the time you spent with me getting to know the boat. She is a real beauty and we are really going to enjoy this boat for many years to come.
When the moment came for the transporter to come and load the boat for delivery, I knew that you really cared about the boat and cared even more about us. Rarely do you ever get that kind of personalized customer service. Ever.
All of our good friends at The birthplace of Skipper are being honored in possibly choosing a name for our fabulous new boat. The Grand Banks is Knot Dreamin. The old Achilles was Knot Enuf. This boat deserves better than Knot Enuf. First word Knot. Second word 4 letters possibly five. Knot Again already considered.
We will be going to a local waterfront restaurant tonight in style. Aboard Ten feet of class. Knot any boats like ours here. We are obviously enjoying her.
Dear Skip,
Since the day we received our new Skipper 10 custom dinghy I have been waiting to write this letter expressing our appreciation for the personal service and wonderful finished product we received from Tender Care Boats. We have been sending pictures and personal notes as we have enjoyed "KNOT HIS", named by your own Tera Toft, for the past few months. The reason for the delay in writing is because I wished to see if the early satisfaction carried over into daily use of the dinghy. After repeated enjoyable days of fun on the water I can report that the on water use of "our little yacht" has been a delight. She performs responsively and each time we go out people are pointing and asking where we got such a lovely little craft. When we go into a restaurant it is not uncommon to return to people on the dock admiring her.
Every aspect of building this custom product was completed with personal contacts from you and your staff to ensure that we were getting the boat just as we specified. The attention to detail was evident from the start. The receipt of pictures as construction proceeded allowed us to feel that we were involved in every stage of completion. The delivery of the boat was on a truck with a specially designed cradle and the driver was certainly knowledgable in seeing that his instructions were followed until the boat was carefully unwrapped and lifted from his truck.
I certainly encourage new owners to go for sea trials after completion. We were unable to do this, however your quick response to questions made new operation an easy process.
In summary, I can state that we are obviously satisfied with all aspects of our experience with Tender Care Boats. Please feel free to use this letter of thanks, for a well done project, to inform others of our experiences with Tender Care Boats.
Dear Mr. Reisert,
We would like to express our thanks and appreciation for your participation in last weekend's Open House.
Thank you for understanding these events take time to grow. It takes a special person to commit themselves to a weekend at an event that is not tried and true and we are grateful for your willingness to help launch this event. After spending time with you, experiencing your professionalism and your product first hand, it is clear why you are successful and a cut above the rest.
We hope you will remain involved in this annual event and be able to watch it grow and that your business will significantly benefit from your attendance.
Sincerely,
OMG! It looks beautiful. Get ready to sell another Brig next week to my friend. Thanks a million.
Frank P.This is one class act operation! They do what they say and treat customers with respect. Their service department is second to none. Keep up the great work Tender Care Boats!
Karl NeigerJust took delivery of a new 2016 Walker Bay and I couldn't love it more. Had a great time working with Skip and Carol. Their knowledge and customer service is legendary. Skip made sure we got the right tender that is powered perfectly for our use. Got caught out in a squall this weekend with 80 mph wind gusts and driving rain. Felt more comfortable in the dinghy that I did on our flybridge.
Scott FarmerI was looking for an inflatable tender repair shop and I went to a local dealer. I was disappointed at their poor service and rates.They just did not want to work with me. I googled and found Tender Care Boats on US 1. South Federal Hwy. Ft Lauderdale.
After dealing with the repair manager, Rudy, I found him very reasonable and fair with the pricing, including pickup and delivery service for my 11' AB dinghy. The hull was cleaned and bottom painted. A 100 hour engine service was done on the 25HP Honda, and a few leaks repaired on the tubes. We had a good relationship and I was a very satisfied customer!
Let's not forget the wonderful service of the front desk staff, Annerys & Carol. They treat you like family. I will highly recommend this company!
Thank You. It's been a pleasure.
Please add the initials CSR (customer service representative) after your name also. I was coming down there a little tense about this long distance purchase, You handled it all marvelously! Please also pass my thanks on to Rudy. He also made the delivery process very pleasant. He addressed every issue or question I had very professionally without question. He knew how to correct mistakes I was making without making me look like an idiot. He took all the time we needed, never hurrying me even though I know he was very busy.
Thank you for the goody bag. I will use everything in there.
Walker Bay Generation
Hi Skip,
I just want to say thank you for your time on Saturday to discuss the Walker Bay Generation.Your knowledge and insight to the rigid inflatable market was very helpful. Please also extend my thanks to your wife who I spoke with previously. She is quite knowledgeable about Walker Bay and Nautica. You both speak volumes to the credibility of your company.
A big thank you for delivering us our new and amazing 10' Skipper. Needless to say, your Skipper is the talk of our marina. Our marina is full of a ton of moorings, therefore there are a lot of tenders that live on the tender dock here in South Dartmouth MA. I can't begin to tell you how proud I/we feel as we cruise around the waterways, we always notice boaters of all kinds checking our Skipper Tender. Not only is our Skipper 10 beautifully styled, extremely well equipped, super comfortable, fast and well tested prior to delivery. Our Skipper was delivered spotlessly and a whole ton more Denna and I are extremely happy with your/our new tender.
Thank you again for all your attention to detail and for delivering us a beautiful tender. We absolutely love it and love how you exactly matched our Skipper canvas cover to our boat canvas, one more added touch that truly makes a really nice difference.
Sincerely and grateful,
I recently had a tender installed on my Yacht 45. The fit is absolutely perfect and I couldn't be more pleased. I did quite a bit of research and there is simply nothing out there in it's class like the Skipper 10' for the perfect fit on the Yacht 45.
It has a complete center console with a 30HP auto tilt engine and it will seat 4. It's truly a little boat in and of itself. It's design is just a bit narrower and at 10 it is completely contained on the platform. I was very concerned that the tender would impede getting on and off the boat, but there is plenty of room at the aft door if the tender is installed with the bow on the starboard side.
The install went flawlessly and they have a great system for strapping it down securely. The install group told me it was one of the cleanest installs they have done due to the good and sturdy design on the Y45.